- Joined
- Jun 14, 2014
- Messages
- 3
- Reaction score
- 0
Big order from crocus - most plants were OK. However, three anemone japonica White Swan looked a bit manky and died within a week of planting. I'm an experienced gardener, prepared the site properly, and kept watered. And planted them within a metre of three that I planted last year and which are thriving. Have emailed Crocus twice and received no response. I have also phoned customer service twice, only to be put through to the order line who could neither help nor put me through to customer service. Very frustrating. Obviously, I won't be using them again. Has anyone else had experience, good or bad, of Crocus's after sales service?